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Delivery Information

Who will delivery my parcel?

Depending on the weight/time scale chosen for delivery your parcel will be delivered by-

  • My Hermes
  • Yodel
  • Royal Mail

Out of stock Items

If items on your order are out of stock we will despatch the order if it is more than 60% complete.

How long will delivery take?

Orders within the UK will normally be dispatched within 3-5 working days of acceptance of the order.

We always do our utmost to get your sweets to you as quickly as possible. However, if there is a problem with sending your order you can rest assured that we will be in touch as quickly as possible to resolve any issues or problems.

How much is delivery?

  • United Kingdom – £6.99
  • Austria – £21.00
  • Bulgaria – £47.00
  • Denmark – £30.00
  • Finland – £29.00
  • France – £21.00
  • Germany – £20.00
  • Greece – £31.00
  • Hungary – £65.00
  • Ireland – £17.00
  • Italy – £21.00
  • Kuwait – £130.00
  • Latvia – £65.00
  • Netherlands – £20.00
  • Norway – £27.00
  • Poland – £31.00
  • Portugal – £21.00
  • Romania – £20.00
  • Russia – £55.00
  • Spain – £21.00
  • Sweden – £30.00
  • Switzerland – £25.00
  • United Arab Emirates – £61.00
  • Ukraine – £55.00

Free Delivery offer

Spend over £19 and receive free UK delivery!

How do I know if my item has been dispatched?

All orders placed before 12pm (GMT) will be shipped that day, dependant on payment and stock availability. You will receive a dispatch confirmation via email, sent to the email address on your online account.

What if I’m not home when it’s delivered?

Our delivery company will leave a calling card if they are unable to deliver your parcel, please follow the instructions on the calling card and contact your local depot to rearrange delivery/collection within 3 working days. If arrangements for delivery are not completed in 3 working days your parcel will be returned back to Kingdom Of Sweets; this will incur a further delivery charge.

The order has arrived and I’m not 100% happy

We always aim to deliver the best possible service, but we are only human – if we missed something from the order or sent you a wrong item, do email us asap at [email protected] and we will get back to you. Same goes if your entire order or a part of it was damaged in transit. Please keep the goods safe and unopened and let us know within 7 days of receipt.